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Contact Us
Contact Us
Let's Talk
Ask us a question, give us some feedback or give us a ring to talk. We’re available outside normal lobby hours to take your call, Monday through Friday, 7 a.m. to 8 p.m., and Saturday, 7 a.m. to 5 p.m., Central time.
Old Plank Trail Community Bank, N.A. Customer Service
708-478-4447
Telebank
800-747-8142
ATM/Debit Card Services
800-236-2442
Treasury Management Support
847-939-9050 | M - F 7:30 a.m. - 6 p.m. CT
Customer Support
Online and Mobile Banking
Review Our Frequently Asked Questions
Contact our Team
Never share personal important information in the Contact Us form. Please call the bank directly or send a secure message via the mobile app for any account specific questions.
What's My Routing Number?
| 071926582 |
Need Quick Help?
Call Telebank at 800-747-8142 for 24/7 help to:
- Check your current balance
- See your recent transactions
- Activate your ATM debit card
- Transfer funds between accounts
- Change your PIN
- Verify funds in your account
Borrowers have certain rights under Federal law related to resolving errors and requesting information about their mortgage account. If you would like to request information about your mortgage loan or suspect an error occurred in servicing your mortgage loan account, you must contact us at:
Residential Loan Servicing
PO Box 714
Rosemont, IL 60018
Your request must be in writing and include the name of each borrower, the loan number and a description of the error you believe occurred OR a request for specific information regarding your mortgage loan.
